Education programmes for excellence in Spa
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We offer free, for all levels of spa management, forays into topics of maximum interest to help you make a quick and beneficial change in your spa. 

They will be short and focused, so as not to take up your time: maximum 30 minutes / Spa Shot.

You participate in the evening and implement the next day in the morning, so you'll already start seeing results by next Wednesday, when we serve you the next Spa Business Shot.

What topics will we cover and who will facilitate them?

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1
August 23
Ioana Marian
How do you attract new clients to your spa by writing posts differently from what you've tried before?
2
August 30
Ioana Dancanet
In case of accident / death of a Spa guest, what do you have to do and what are the documents that protect you legally?
3
September 6
Georgios Bakopanos
Once a customer, Not always a customer * The importance of "First Impressions", because details matter
4
September 13
Toma Grozavescu
Growth Hacking in Spa: the 2 "invisible" factors that determine marketing success
5
September 20
Iuliana Tasie
How to audit your own spa, what tools are useful in planning your development strategy?
6
September 27
Lorena Nicolescu
How to store cleaning and sanitizing substances correctly in the spa?
7
October 4
Oana Scarlat
How do we use emotions in people management?
8
October 11
Loredana Chis
Why can a very good therapist lose a client?

Business Shot Spa No. 8

Loredana Chis Business Shots

Why can a very good therapist lose a client?

Self-Awareness, Self-Control, Empathy, Influence, Social Relationships are vital elements in creating and developing a SPA team that will lead you to Success.

Our trainer, Loredana Chis, Spa Manager La Dolce Vita Spa, Grand Hotel Italia, will show you concretely how professional skills and knowledge lose their value if they lack a solid emotional foundation.

Trainer: Loredana Chis, Spa Manager La Dolce Vita Spa, Grand Hotel Italia

Bio Trainer: She entered the Spa field immediately after graduating the Faculty of Balneo-Physiokinetotherapy and Medical Recovery at the University of Medicine and Pharmacy Cluj-Napoca. In her 13 years of experience in the Spa field, she has worked as a manager and collaborator for 5* Spas and attended several professional development courses: Management Course, Human Resources Management, Project Management Course, SPA Leadership and Management Course, Leardeship 360 Course. In the last 2 years she has been involved in several projects initiated by despreSpa in an attempt to grow the Romanian Spa Market: nomenclators of professions and occupational standards, discussions and addresses for the Ministry of Tourism during the pandemic and elaboration of courses despreSpa.ro. He won the grand prize "Best Spa Manager" in May 2023 at the Spa Romania Conference and is a Mentor in the mentoring program for Spa Managers.

Sponsors thanks to whom we are able to offer a promotional price and a generous grid of discounts to the trainees and who, through their contribution, financially support the process of accreditation of the nomenclature of trades and occupational standards for the Spa sector in Romania:

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